* No refunds for change of mind or in any situation.
* All phones and tablets come with 12 months warranty for manufacturer faults only, unless stated otherwise on the invoice.
* Warranty does not cover water damage, physical damage, battery wear, third-party repairs, or third-party software installation.
* If a device cannot be repaired under warranty, it will be replaced with a similar device and similar grade at the current value. No cash refunds. This process may take 2–7 working days and will not be done on the spot.
* Laptops and MacBooks come with 6 months warranty for manufacturer faults only, unless stated on the invoice.
* At the time of sale, laptops and MacBooks are guaranteed up to 1 hour battery backup.
* Warranty does not cover liquid damage, physical damage, broken hinges, keyboard spills, random key issues, screen damage, or third-party software problems.
* Accessories come with 1 YEAR warranty for manufacturing faults only, unless stated on the invoice.
* Branded accessories (e.g. Apple, Samsung) are covered by the manufacturer’s warranty, not ours.
* Warranty does not cover cable wear, breakage, misuse, or water damage.
* Warranty will be void if the device shows signs of water damage, physical damage, or tampering.
* We are not responsible for any data loss. Customers must back up their data before repair or purchase.
* Warranty can only be claimed with a valid receipt.
All devices must be checked and paid for at the time of collection.
• Please back up your data. We are not responsible for any data loss.
• Customers must remove SIM cards, memory cards, covers, and accessories. We are not responsible for loss or damage to these items.
• We only repair the issue discussed at the time of booking.
• Prices are based on visible inspection only. Extra faults found during repair may cost extra.
• No warranty is given on screens or touch parts that already have cracks, lines, marks, or internal damage.
• Devices should be collected within 28 days. Storage charges may apply after this.
• Devices left over 60 days may be treated as abandoned to recover repair costs.
• Warranty is valid for 6 months unless stated otherwise on the invoice. Receipt must be shown for warranty claims.
• Warranty claims cannot be handled on the spot and may take 2–7 working days to process.
• No refunds are offered in any situation, including change of mind.
• If a required part is not in stock at booking, it will be ordered. If the part is delayed, damaged, or incorrect, the job cannot be cancelled and the part will be reordered to complete the repair.